Lifetime Component Guarantee

When building a house with a solar roof, you make a decision for decades. However, many companies in the photovoltaic market are mainly focused on quick sales without thinking about long-term customer support. The problem usually appears after a few years, when a single element needs to be replaced. Then it turns out that the manufacturer no longer exists or has ceased to produce the model in question. How to ensure peace and security for years to come? The answer is the Electrotile component availability guarantee system.

The challenge of long-term sustainability

The photovoltaic market has been developing extremely dynamically in recent years. Every year there are new companies offering more and more new solutions. However, just as quickly, many of them disappear from the market, leaving customers without technical support and service capabilities. This is a particularly acute problem in the case of integrated roof systems, where the replacement of a single element must perfectly harmonize with the rest of the installation.

A typical scenario is when, after several years of use of the solar roof, there is a need to replace a single module, for example, due to accidental mechanical damage. For standard solutions imported from Asia, it is practically impossible to get an identical replacement. Manufacturers change models every year, introduce new dimensions and parameters, and withdraw older versions from production. As a result, the homeowner is faced with a dilemma - either to put up with a non-working fragment of the installation, or to replace the entire roof slope.

The problem is even more serious with more advanced elements of the system. Specialized electronic components, such as power optimizers or monitoring system components, are often produced in short series. When they are no longer available, the entire installation may lose some of its key functionalities. This is not only a technical problem, but also a financial one - the lack of the possibility of a service significantly reduces the value of the entire investment.

Polish manufacturer - some support

Unlike most solutions available on the market, Electrotile systems are entirely manufactured in Poland. Our factory in Góra Kalwaria is a modern plant with an area of 4000 m2, equipped with automated production lines. This is where all the key components of our roofing systems are made. We are not just an assembler of imported parts - we design, test and manufacture our solutions ourselves.

This production independence is crucial for our customers. While most companies in the PV industry rely on supplies from Asia, we have full control over the entire manufacturing process. This means that we can manufacture any component of the system even years after the original installation. Our production lines have been specially designed for flexibility — we can make both large series of products and individual components to order.

For each installation, we create and store complete technical documentation. In our central system, we collect not only the basic parameters, but also the detailed specifications of each component. This meticulousness is of practical importance - when a part needs to be replaced years later, our technicians can quickly find the exact parameters and produce an identical part.

It is worth emphasizing that our factory is not only a place of production - it is also a research and development center. We are constantly improving our products, innovating and testing new solutions. This continuous work on the development of technology means that we can not only recreate old components, but also offer customers improved versions, while maintaining full compatibility with existing installations.

This production philosophy is fundamentally different from the approach of most companies in the industry, which focus on quickly selling currently available products. We design and manufacture our systems for the entire service life, which in the case of solar roofs can exceed 30 years. It's not just a matter of business responsibility — it's the foundation of building long-term relationships with our customers.

Benefits for the user

Our component availability guarantee is much more than standard manufacturer protection. It is a comprehensive technical support system that provides peace of mind and security throughout the life of the solar roof. Let's take a look at what this means in practice for the homeowner.

First of all, we guarantee the availability of all spare parts for 25 years from the installation of the system. If you need to replace any component, you will receive exactly the same component, ideally suited to your installation. You don't have to worry about differences in dimensions or parameters - each part will be an exact match to the original part. This is especially true for semi-active installations, where maintaining the uniform appearance of the entire roof is crucial.

The speed of order execution is another significant advantage. Since we manufacture all components locally, you are not dependent on long delivery times from Asia. In case of urgent need of replacement, we can manufacture and deliver the necessary parts within days, not months. This speed of response is crucial especially in emergency situations where the smooth operation of the installation is a priority.

Local production also translates into cost predictability. You are not exposed to price fluctuations in international markets or additional import charges. The cost of spare parts is stable and transparent, which allows you to better plan the expenses related to the maintenance of the system. This is especially important for larger installations, where service costs can be a significant item in the budget.

It is worth emphasizing that our warranty is not only a promise of parts availability. It is a comprehensive technical support system, including professional advice, assistance in diagnosing problems and support during installation. Our specialists are available to help in any situation, advise the optimal solution and ensure the proper functioning of your installation for many years.

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